On the left side of the handle, there is a black joint, the purge joint. There is none on the right and that’s perfectly normal, you haven’t lost anything ???? (We’re sorry if you’ve just spent a few minutes sitting on the floor looking for it or digging through your waste)

There are a number of causes that can keep your bin from maintaining the correct vacuum. Contact our after-sales service for help.

If you’ve lost the bag holder, you can order it directly from us here.

If a part breaks, contact our after-sales service. We’ll find a solution together to replace this part. All Mint parts are replaceable.